There’s a Josephine Williams spammer who has hacked my Facebook account via messenger a...

GetHuman-rubydew's customer service issue with Facebook from March 2019

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The issue in GetHuman-rubydew's own words
There’s a Josephine Williams spammer who has hacked my Facebook account via messenger at first. *I don’t have any notifications turned on and she’s still there.*It looks like she made a duplicate fb account. I don’t know what to do other than delete everything and quit fb. Her name is known as a spammer online. Please advise. Thank you.
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Customer service issue
Reported by GetHuman-rubydew
Mar 7th, 2019 - 7 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
Similar issue to 365060 others
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GetHuman-rubydew started working on this issue
Mar 7th 4:07am