I have two problems:**. I ordered * toys for Christmas presents for my nieces, from the...

GetHuman1758627's customer service issue with FAO Schwarz from December 2018

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The issue in GetHuman1758627's own words
I have two problems:**. I ordered * toys for Christmas presents for my nieces, from the FAO website, but they turned out to be toys that were for much younger kids.**I would like to return them.***. The second issue is that I created an account, so that I could order online at FAO, but now my email address is not being recognized. I need the ability to facilitate a return, and I would like access to my account, so that I can order more products in the future.**Michael Erik Dempsey
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FAO Schwarz

Customer service issue
Reported by GetHuman1758627
Dec 14th, 2018 - 6 mons ago
I have an issue with FAO Schwarz too
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Seen by 3 customers so far
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Timeline
GetHuman1758627 started working on this issue
Dec 14th, 2018 3:40pm