My family and I coming to NYC for Christmas. Will FAO Schwarz be open?

GetHuman1493008's customer service issue with FAO Schwarz from November 2018

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The issue in GetHuman1493008's own words
The problem: My family and I coming to NYC for Christmas. Will FAO Schwarz be open?
GetHuman1493008 did not yet indicate what FAO Schwarz should do to make this right.
I have an issue with FAO Schwarz too
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FAO Schwarz

Customer service issue
Reported by GetHuman1493008
Nov 4th, 2018 - a yr ago
I have an issue with FAO Schwarz too
Not resolved
Seen by 2 customers so far
Similar issue to 4 others
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Timeline
GetHuman1493008 started working on this issue
Nov 4th, 2018 5:16pm