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The issue in GetHuman-abbeystn's own words
I used Expedia to book a flight from Puerto Escondido, Mexico to Mexico City, and a connecting flight from Mexico City to JFK. After booking, the time of my first flight was made later, and the time of my second flight was made earlier, making my connection time less than an hour. I never would have booked these flights with such a tight connection. As a result, I missed my connecting flight and was forced to buy a new ticket from Mexico City to JFK. I would like Expedia to refund me the cost of both tickets because their booking platform failed to account for the change in flight times, nor did they give me the option of rebooking either flight in advance.
GetHuman-abbeystn did not yet indicate what Expedia should do to make this right.
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