Before contacting them, items GetHuman1709684 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman1709684's own words
I booked M Conceptos Hotel in Morelia Mexico on Expedia. When I arrived the hotel was not as advertised. Taken to a window-less room that was like a walk-in closet. Then taken to another room that small, dirty and seemed under construction, wires and pipes popping out of walls. It seem like that type of place the rented rooms by the hour for assignations. I left within ** minutes and booked another hotel - Vizzrey de Mendoza - on Expedia and left. The M Hotel is now trying to bill me for my non-stay there. This place should NOT be listed by expedia
GetHuman1709684 did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman1709684 fixed the problem
We are waiting for GetHuman1709684 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Expedia customer problems.