GetHuman1351001's customer service issue with Equifax from October 2018
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Before contacting them, items GetHuman1351001 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
Top Tip from another customer
Without your Freeze PIN you will only be able to lift the freeze by writing in. If you have it, you should be able to do this process online using the link provided https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp. The link will be a form you will submit to Equifax that will allow you to unfreeze your credit. The process should be short but make sure you fill all the correct information about yourself
The issue in GetHuman1351001's own words
The problem: I need my Equifax credit thawed.
GetHuman1351001 did not yet indicate what Equifax should do to make this right.
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How GetHuman1351001 fixed the problem
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