My bank needs to check my credit score, they use Equifax. When they tried, it said it w...

GetHuman-boscoere's customer service issue with Equifax from July 2018

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Top Tip from another customer
Without your Freeze PIN you will only be able to lift the freeze by writing in. If you have it, you should be able to do this process online using the link provided https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp. The link will be a form you will submit to Equifax that will allow you to unfreeze your credit. The process should be short but make sure you fill all the correct information about yourself
The issue in GetHuman-boscoere's own words
My bank needs to check my credit score, they use Equifax. When they tried, it said it was frozen...I need to unfreeze it (ASAP). What is the best was … I do not have a PIN number. Thank you, Cynthia I Barker
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Equifax

Customer service issue
Reported by GetHuman-boscoere
Jul 5th, 2018 - a yr ago
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Seen by 17 customers so far
Similar issue to 950 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number
Timeline
GetHuman-boscoere started working on this issue
Jul 5th, 2018 4:20pm