Own an Epson V*** Scanner and since I got this item it as on and off had this problem...

GetHuman3055901's customer service issue with Epson from June 2019

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The issue in GetHuman3055901's own words
Own an Epson V*** Scanner and since I got this item it as on and off had this problem. When I press the power button it turns on but then the bar that supposed to move down and back up (as a warm up) has a stuck motion as it makes a sound of it trying to move. It tries about * times and then the power button blinks red in error. IS this fixable, would it cost a lot of money? Can I confuse it by a reset somehow? What are my options?
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Epson

Customer service issue
Reported by GetHuman3055901
Jun 8th, 2019 - a mon ago
I have an issue with Epson too
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Seen by 3 customers so far
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GetHuman3055901 started working on this issue
Jun 8th 10:50pm