EDF Energy Customer Service

Contact EDF Energy & solve common issues

Use EDF Energy's Phone Number

EDF Energy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about EDF Energy. Below you will also find the phone and non-phone-based contact information we've gathered.

EDF Energy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EDF Energy.
There's more!
Click below to show 4 more questions, answers, and complete guides to common EDF Energy customer support problems.

Contacting EDF Energy customer support

Below you can compare and contrast the 4 ways to contact EDF Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving EDF Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact EDF Energy across the following channels: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
0800 056 7777
Customer Service
3 mins437
Live Chat at edfenergy.com
Customer Service
10 mins419
Online Help at edfenergy.com
Customer Service
< 2 hrs393
occ_contactus@edfenergy.com
Customer Service
< 2 hrs56

Recent reasons customers contacted EDF Energy:

*Rinki Tiwari**Hello George, thank you for contacting us through WhatsApp. We apologize...
I cant get onto my account. Each time I try it always comes up with my late partners ac...
I haven't received any of my vouchers
You have sent me another bill saying I owe you £**.**
You keep sending me a bill for energy that I do owe. My account ************ should be...
Gas bill , Gas not in use, Why bill £***.** Readings sent **th as asked*gas reading...
I am a user of oil central heating. Do you have an arrangement with the uk gov. to pay...
How much outstanding on my account?
I am *****@***.com and my address is * Cannon Close, Sutton Road, Maidstone, Kent, Engl...
I picked up a new key inserted it into my meter and it wiped all my £*** I had on there...
I want to cease Economy * and go to Standard variable on **********.*I have tried e-mai...
Hi,*My Name is Richard Yeoman*My Account number *** *** *** ***.*Address * Stonesdale C...
I got out the car tripped bag with the keyand stuff when flying I was a bit shaken I've...
I need help I've lost my electricity key..im disabled and vulnerable and I've got cance...
What will my annual costs be

Help me with my issue

Does GetHuman work with EDF Energy?

GetHuman does not work with EDF Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EDF Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EDF Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting EDF Energy at a Glance

EDF Energy has 1 chat option
EDF Energy has 1 customer email
EDF Energy has 1 help forum
EDF Energy has no twitter handle
EDF Energy has no facebook page
Contact information overview

Answered on this page:

What happens if I miss a payment to EDF Energy?
Can I switch to EDF Energy if I have solar panels?
How Do I Set Up Direct Debit with EDF Energy?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!