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Before contacting them, items GetHuman2431169 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman2431169's own words
My gas oven quit working and I can smell gas. It is a newer stove and I think it may have something to do with the pilot light. I live alone and do not know how to light. I was wondering if Duke offered this kind of service?
GetHuman2431169 did not yet indicate what Duke Energy (OH & KY) should do to make this right.
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