Tree on disr. Line at ** briarwood hendersonville since early DEC, I'm next door what a...

GetHuman2114462's customer service issue with Duke Energy (IN) from February 2019

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The issue in GetHuman2114462's own words
Intercede before * phase line binds and burns up my appliances and house ... Tree on disr. Line at ** briarwood hendersonville since early DEC, I'm next door what are my options, no ones touching this problem. Can my line be moved to next pole **' where power comes in from other direction?
I'm the last one on a brief line run, not my fault but tree IS on the distribution line next door, what Is MY recourse, wait for the fire?
Attatch my power to next pole **' over comes from other direction.
Talked to every TECH who stopped by, begged for help, they are the ones who told me all the horrible things this will do to my house, again. HELP
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Duke Energy (IN)

Customer service issue
Reported by GetHuman2114462
Feb 4th, 2019 - 6 mons ago
I have an issue with Duke Energy (IN) too
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GetHuman2114462 started working on this issue
Feb 4th 6:01pm