I haven't gotten a bill in *to* months was told they were sent if I had been aware of t...

GetHuman2936364's customer service issue with Dominion Virginia Power from May 2019

Help with my Dominion Virginia Power issue
The issue in GetHuman2936364's own words
I haven't gotten a bill in *to* months was told they were sent if I had been aware of the amount owed i could have made arrangements don't want my son to die because of a ****.** light bill I work pay rent and lights so i thought i never had the opportunity to deal with situation. I'm being told there is nothing i can do but who made the decision for this bill to get this bill to be sk extremely outrageous
Turning my service back on and letting me make payments it's not my fault that no one caught thie issue in almost * years plus what am I supposed to do when my ** year old son has an attack and I can't give h i m a breathing treatment so he will just die because someone screwed up I guess they will pay for his funeral
I have an issue with Dominion Virginia Power too
How GetHuman2936364 fixed the problem
I got a serious medical condition form from my son's doctor because hevhas server asthma paper was faxed to dominion and a few h hours later lights were back on now I on a payment plan to cover this outrageous balance that they say I owe
Please help with my Dominion Virginia Power issue
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Dominion Virginia Power

Customer service issue
Reported by GetHuman2936364
May 16th, 2019 - 5 mons ago
I have an issue with Dominion Virginia Power too
Fixed
GetHuman2936364 shared how to fix
Seen by 11 customers so far
Similar issue to 754 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
फ़ोन नंबर
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman2936364 started working on this issue
May 16th 11:28pm
GetHuman2936364 confirmed the issue is fixed. Hooray!
May 22nd 1:37pm
GetHuman2936364 confirmed the issue is fixed. Hooray!
May 22nd 1:41pm