Dollar General Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Dollar General.
As for contacting Dollar General, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dollar General.
There's more!
Click below to show 12 more questions, answers, and complete guides to common Dollar General customer support problems.

Recent reasons customers contacted Dollar General:

I usually always use the $* coupon on Saturdays and on December *,**** the coupon I had...
Ravia Oklahoma I went into the store in ravia at *:** pm there was no customers there I...
They had issues with pricing. There was a coupon for buying * Stouffer’s tv dinners tha...
We bought $** worth of stuff in DG on valrico Rd in Valrico FL*We tried ** cards*Non w...
The app keeps saying my phone number already exists an I just got this number how do I...
I tried logging into my account and it says sorry that something unexpected has happen...
I’m not able to log into my account, it’s says something unexpected has happen to try again
I want to change my phone number on my account.*How can I set up an account on my lap t...
I was thrilled when Erie IL received DG. At first, it was clean, organized and helpful...
Login is saying my phone number already exists
Because wifi doesn’t work in your store building I didn’t get my digital coupons and...
I added the offer on my app of $* off a $* purchase of Nabisco products. The cashier ch...
I regards to previous message.*The dollar General store in Sherrill, NY. There were * h...
Have s problem with a local Dollar General store. They repaved the parking lot . Which...
I know this may be petty but I am a penny shopper at your stores. You have an employee...

Help me with my issue

Comparing Dollar General Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact The IRS page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact Dollar General because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Dollar General?

GetHuman does not work with Dollar General's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dollar General at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dollar General's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Get a Refund from Dollar General?
How Do I Find Cyber Monday Deals for Dollar General?
Can I use a Dollar General gift card online?
How Do I Check the Status of My Dollar General Refund?
If I Don't Claim an Dollar General Gift Card, What Happens?
How Do I Make an Order for the Dollar General Cyber Monday Sale?
How Do I Unlock My Dollar General Account?
Solutions to common issues

Contacting Dollar General at a Glance

Dollar General has no phone number
Dollar General has no chat option
Dollar General has no customer email
Dollar General has 1 help forumBEST
Dollar General has no twitter handle
Dollar General has no facebook page
Dollar General Phone Number and Contact Information

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!