My husband and I had to suddenly move across the country from Raleigh NC to Galveston T...

GetHuman1532604's customer service issue with DirecTV from June 2019

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The issue in GetHuman1532604's own words
My husband and I had to suddenly move across the country from Raleigh NC to Galveston TX. We got Directv in Raleigh WORK ORDER DETAILS-* *Type* *** *New Install* * *Activity Number* *** **-*AGUA**Q* * *Appt. Start Date* *** *********** **:**:** PM* * *We had the service about ** months because of job situation and having to move to Galveston TX. I am trying to figure out why I would have an early cancel bill of $***.**. When I called to cancel and explained my situation the DirectTV agent said all was fine because of my circumstances and he said the account was closed and paid in full. Also, in the confusion of packing up an entire household and moving **** miles we both thought the other person and sent back the DirecTVequipment. If we can please get this settled and get a box out to us to return the equipment, I would greatly appreciate it. ***-***-**** Amy Sheetz
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DirecTV

Customer service issue
Reported by GetHuman1532604
Jun 17th, 2019 - a mon ago
I have an issue with DirecTV too
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Seen by 6 customers so far
Similar issue to 17500 others
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GetHuman1532604 started working on this issue
Jun 17th 8:59pm