My Cox service went out and remained down for about **-** days. I was getting an error...

GetHuman3103016's जून २०१९ से Cox Communications ग्राहक सेवा जारी

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The issue in GetHuman3103016's own words
My Cox service went out and remained down for about **-** days. I was getting an error message on the screen saying "check my cable connections......" Nothing was loose. I reset my cable box umpteen times. Cox sent reboot signals to my box to no avail. They sent a technician out. Determined it wasn't the box going out. Did a rewire outside from the poll to the house. Still nothing. Came out again. This time, got up in the attic and determined a booster was bad and removed some wiring for two other boxes I no longer had - claimed it would boost signal to my one box. All worked....horrah! **Then....I get my cable bill. They charged me $** for the service call. I had no idea there would be a charge! They claim it was because it wasn't because of anything on Cox's end - it was internal wiring and that is not their issue. Do I have any recourse - even the fact that I didn't have working cable for almost two weeks?

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Cox Communications

ग्राहक सेवा मुद्दा
Reported by GetHuman3103016
जून १७, २०१९ - ४ वर्ष पहले
Not resolved
अब तक 22 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1240 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman3103016 ने इस मुद्दे पर काम करना शुरू कर दिया
जून १७, २०१९ ८:४५रात