I tried to cancel Cox Communications for my sister who had a stroke and was in a coma b...

GetHuman-juola's मई २०१९ से Cox Communications ग्राहक सेवा जारी

मेरी Cox Communications समस्या के साथ मदद करें
The issue in GetHuman-juola's own words
I tried to cancel Cox Communications for my sister who had a stroke and was in a coma before she eventually died. They said they would cancel, but then they sent a bill that they claimed was past due and continued to take money our of her bank account. We have to keep her bank account open while her estate goes through probate. They argued that since she was the only one listed on the Cox account, they could not open it themselves to take action and that I needed to present myself to the nearest Cox office with a copy of her death certificate to get anything done about it. We live in Pennsylvania - where is their nearest office? They were completely unhelpful and insensitive, so we have contacted our bank and our lawyer to get them to stop helping themselves to the estate of my dead sister. She was a good customer for many years, but had tried to cancel herself just before her accident because she could no longer afford the rate increases.

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Cox Communications

ग्राहक सेवा मुद्दा
Reported by GetHuman-juola
मई ३१, २०१९ - ४ वर्ष पहले
Fixed
अब तक 25 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1187 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
खाते का नाम
ई - मेल खाता
खाता संख्या
खाता पिन
खाता फ़ोन नंबर
खाता सेवा का पता

Timeline

GetHuman-juola ने इस मुद्दे पर काम करना शुरू कर दिया
मई ३१, २०१९ ११:२५दोपहर
GetHuman-juola पुष्टि की समस्या तय हो गई है। हुर्रे!
मई ३१, २०१९ ७:३३शाम
GetHuman-juola पुष्टि की समस्या तय हो गई है। हुर्रे!
मई ३१, २०१९ ७:३३शाम