Last month I contacted Cox to switch my phone service over from Frontier. I cancelled F...

GetHuman2954939's मई २०१९ से Cox Communications ग्राहक सेवा जारी

मेरी Cox Communications समस्या के साथ मदद करें
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The issue in GetHuman2954939's own words
Last month I contacted Cox to switch my phone service over from Frontier. I cancelled Frontier and spoke with three Cox reps over the confusing matter of porting my number to Cox, which originally was done that day, then it was supposed to be five days to complete. All of these conversations were recorded. The last Cox rep I spoke to called me at the home number (***-***-****) while we were live on my cell to assure me that number was ported over and the service was transferred.*Three days ago, I received a bill from Frontier. A Frontier rep told me that my number was not ported over and that my account with them was still active.*I am extremely frustrated with both Cox and Frontier, and am thinking of doing away with this service altogether and am considering moving my Internet and TV over to another provider.

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Cox Communications

ग्राहक सेवा मुद्दा
Reported by GetHuman2954939
मई २०, २०१९ - ४ वर्ष पहले
Not resolved
अब तक 25 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1169 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman2954939 ने इस मुद्दे पर काम करना शुरू कर दिया
मई २०, २०१९ ५:३२शाम