Classmates withdrew $** from my credit card several days ago for a year of their terrib...
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The issue in GetHuman7608315's own words
Classmates withdrew $** from my credit card several days ago for a year of their terrible service. l called them twice to advise l do not want their service and want my money refunded, they refused both times !! They said l was emailed a month ago advising me this would happen. Classmates sends chronic emails daily that we at some point stop looking at them as they are a constant nuisance. l can not find their alleged email. l do not want their terrible service and they are determined to keep my money. l told them l am ** and this is from my social security check. Both the customer service agent and supervisor said my money can not be refunded !! The reviews on their website is about **% of complaints from ** reviews with the same complaint l have. They are sneaky how they take our money by sending hundreds of emails in a year that we stop looking at them, l am convinced this is deliberate on their part knowing at some time we we stop looking at them and not recognise any future emails they send to try and justify taking our money. The Attorney General needs to investigate this unethical company who keeps the money from our credit card and forces a service we no longer want, with as many complaints on their website over the same issue, there should be a class action lawsuit against them !!
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