cannot log in due to security questions.. I know I gave right answer but was rejected t...

GetHuman2931840's customer service issue with Citibank from May 2019

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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
The issue in GetHuman2931840's own words
cannot log in due to security questions.. I know I gave right answer but was rejected two times. Same thing happened last month and had to call the US from the Philippines to straitened out the problem. I have this account for over * years.. What am I having this problem now.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Citibank

Customer service issue
Reported by GetHuman2931840
May 16th, 2019 - a mon ago
I have an issue with Citibank too
Not resolved
Seen by 1 customer so far
Similar issue to 2883 others
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Timeline
GetHuman2931840 started working on this issue
May 16th 8:58am