Lost my card and someone has been using it

GetHuman-tivoli's customer service issue with Citibank from August 2018

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The issue in GetHuman-tivoli's own words
The problem: Lost my card and someone has been using it
GetHuman-tivoli did not yet indicate what Citibank should do to make this right.
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Citibank

Customer service issue
Reported by GetHuman-tivoli
Aug 19th, 2018 - a yr ago
I have an issue with Citibank too
Not resolved
Seen by 6 customers so far
Similar issue to 646 others
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-tivoli started working on this issue
Aug 19th, 2018 4:19pm