i am a current chase user with the Chase Freedom card. I want to upgrade to a Chase Pre...

GetHuman-tmpeters's customer service issue with Chase from September 2018

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The issue in GetHuman-tmpeters's own words
i am a current chase user with the Chase Freedom card. I want to upgrade to a Chase Preferred or Reserved card. To do so, will my current account be closed and re-opened? I do not want to lose the longevity of my account since it is my longest standing account
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Chase

Customer service issue
Reported by GetHuman-tmpeters
Sep 24th, 2018 - a yr ago
I have an issue with Chase too
Not resolved
Seen by 13 customers so far
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Timeline
GetHuman-tmpeters started working on this issue
Sep 24th, 2018 5:34pm