I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV...

GetHuman-coniluca's फरवरी २०२० से Charter Communications ग्राहक सेवा जारी

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I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV. I spoke to a human on details & recvd Choice Pick **, w* * premium channels for $** & internet which I have had thru Spectrum for many yrs. They r refusing internet at that price, refusing to reimburse buyout of $***.**. Cannot get them to budge. They r saying I had to get Select pkg, & since I had internet, I cannot get at advertised price. These things r not specified on the form sent * me. And I cannot get buyout becuz I don't have Select pkg. If they record all calls, shouldnt they b able to verify what was said to me at that time?? Thank you for any assistance u r able * provide.*Connie Lucas****-***-****

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Charter Communications

ग्राहक सेवा मुद्दा
Reported by GetHuman-coniluca
फ़र. ११, २०२० - ३ वर्ष पहले
अब तक 45 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 475 अन्य के लिए
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GetHuman-coniluca ने संकेत दिया कि मुद्दा अभी तय नहीं है।
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