I had Spectrum put internet ONLY in my home, first he was * hours late, next, he did no...

GetHuman4080893's दिसंबर २०१९ से Charter Communications ग्राहक सेवा जारी

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खाते का नाम, खाता संख्या, बिलिंग पता, खाता फोन नंबर, एसएसएन का अंतिम 4 और खाता पर नाम
The issue in GetHuman4080893's own words
I had Spectrum put internet ONLY in my home, first he was * hours late, next, he did not know what he was doing, I could have done in less than ** minutes, next he left the biggest mess which has taken me hours to untangle wires & cables. Next my phone worked immediate. For less than a week, if I want to call or receive call I have to go outside stand in front of black box to talk on phone!! I refuse to pay for him installing my youngest son @ * years of age could have done much better job. He is now **. Pay $**,** for him to ***** up everything, I refuse, I told them I could do it but maybe I would let them. That was an insane mistake, I want the $**.** taken off of my bill ASAP!! I have been customer since **** or my husband who is now deceased. I paid my bill from ****-**** & to my knowledge was NEVER LATE!! You also have me owing you nothing when I sign in with my email: *****@***.com. Please fix this ASAP, my bill needs to be lowered because I can't talk on phone or receive calls unless standing outside. I missed chance to stand in for someone who didn't show up at my work, now this was the straw that broke the camels back. I am a new widow on a very fixed income. Please respond with solution ASAP! btw the man who came out was very nice & polite, he just didn't know what to do. Thank you *Karen Walters Killian

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Charter Communications

ग्राहक सेवा मुद्दा
Reported by GetHuman4080893
दिस. ११, २०१९ - २ वर्ष पहले
Not resolved
अब तक 12 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 510 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman4080893 ने इस मुद्दे पर काम करना शुरू कर दिया
दिस. ११, २०१९ ९:५९रात