CenturyLink Customer Service

Contact CenturyLink & solve common issues

Use CenturyLink's Phone Number

CenturyLink's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about CenturyLink. Below you will also find the phone and non-phone-based contact information we've gathered.

CenturyLink: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for CenturyLink.
There's more!
Click below to show 15 more questions, answers, and complete guides to common CenturyLink customer support problems.

Contacting CenturyLink customer support

Below you can compare and contrast the 7 ways to contact CenturyLink by looking at which ones are the fastest and which ones other customers recommend the most for solving CenturyLink customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CenturyLink across the following channels: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
800-201-4099
Existing Customer Account & Tech Support
49 mins230
833-970-4125
Call For New Service
< 1 min427
Live Chat at centurylink.com
Customer Service
6 mins62
Online Help at centurylink.com
Customer Service
< 2 hrs137
https://twitter.com/centurylinkhelp?lang=en
Customer Service
14 mins316
888-218-0467
New Customers
< 1 min195
800-788-3600
Technical Support
3 mins277

Recent reasons customers contacted CenturyLink:

Been a customer for years* (Mom & Dad years). This is the first time I'm thinking of le...
Could you please tell me why my bill went from **.** to over ***.** in one month?!
I closed my business and was owed a credit. You sent it to the CLOSED business. I calle...
I need CenturyLink to come to my home and repair the phone line. I called and got the o...
My name is Ann White, phone number (***) ***-****. I called Centurylink to get my phone...
I have been a CL customer for decades. Have not had internet service since August...
When I signed up for my apartment's internet service, I was never required to make a Ce...
My name is: Carol Douglas ACCOUNT * ********* - My address is: ***** Virginia St. Pai...
I called on July *rd **** due to internet not working yet up appointmentfor the *th of...
I need to register a personal modem I purchased to replace the one we're renting.
I requested service at *** newt good road in limestone,tn to address a low hanging cab...
A week ago, I noticed very loud static noises on my landline telephone. I called to ha...
Internet not working. I want Century Link to reset it so it will work.
chat does not work! need info on more speed ** a month program and or canceling my acc...
My internet service AND phone service went out either a week ago or last Friday. Cent...

Help me with my issue

Does GetHuman work with CenturyLink?

GetHuman does not work with CenturyLink's customer support operations, directly or in any other way. GetHuman has no partnership or relation to CenturyLink at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check CenturyLink's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting CenturyLink at a Glance

CenturyLink has 1 chat option
CenturyLink has no customer email
CenturyLink has 1 help forum
CenturyLink has 1 twitter handle
CenturyLink has no facebook page
Contact information overview

Answered on this page:

How Do I Fix Buffering Problems with CenturyLink?
How Do I Get CenturyLink to Lower My Monthly Rate?
How Do I Schedule an Installation Appointment with CenturyLink?
Can I Pay My CenturyLink Bill by Phone?
Can I use my own modem with CenturyLink?
How do I get technical support from CenturyLink?
Is CenturyLink Internet Service Any Good?
Solutions to common issues

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