The city of Waterloo, Iowa advised us to contact CenturyLink to remove an old unused ph...

GetHuman3108388's customer service issue with CenturyLink from June 2019

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The issue in GetHuman3108388's own words
The city of Waterloo, Iowa advised us to contact CenturyLink to remove an old unused phone line that was once attached to our home. It was disconnected as part of tree removal and the line is dangling from a pole in our neighbors yard. We would like the line removed or attached to the pole so it does not hang in our neighbors yard. Our phone provider is Mediacom and they use an entirely different line. They advised us to contact the city in the first place.*Thank you
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Customer service issue
Reported by GetHuman3108388
Jun 18th, 2019 - 4 mons ago
I have an issue with CenturyLink too
Not resolved
Seen by 5 customers so far
Similar issue to 3333 others
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GetHuman3108388 started working on this issue
Jun 18th 6:07pm