My name is Virgie S Ray I opened a credit card acct about a month ago. I was sbale to u...

GetHuman-sgunnel's customer service issue with Capital One from May 2019

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-sgunnel's own words
My name is Virgie S Ray I opened a credit card acct about a month ago. I was sbale to use my card fir a few days then all of a sudden out of the blue my acct became restricted and I have not been able to use my credit card in about to three weeks. I was asked to email my driver's license and social security card and proof of residence and I did it. Every day fir the last two weeks they would continue asking me to email the same documents over and over and over. They restricted my acct cause they thought it was fraud on my acct . But I have talked to what seems like *** people and not one has been able to help.me. I have to pay my credit card bill real soon it's gonna be due. I am very unhappy about the way I have been treated over and over and. Left with no answer or anything. If I am not gonna be able to use my credit card then there's no reason for me to even have the account open. I would appreciate it if you could look into All this and help me get the restriction off of my credit card I have talked to a little. Of people from capital one and not one person has resolved this issue. Thank you my phone number is **********
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Capital One

Customer service issue
Reported by GetHuman-sgunnel
May 25th, 2019 - 5 mons ago
I have an issue with Capital One too
Not resolved
Seen by 14 customers so far
Similar issue to 7294 others
0 customers following this
Timeline
GetHuman-sgunnel started working on this issue
May 25th 5:04pm
GetHuman-sgunnel indicated the issue is not fixed yet.
May 25th 11:57pm
GetHuman-sgunnel indicated the issue is not fixed yet.
May 27th 5:04pm
GetHuman-sgunnel indicated the issue is not fixed yet.
May 29th 7:29pm
GetHuman-sgunnel indicated the issue is not fixed yet.
May 29th 7:36pm