I represent a federal government agency conducting a security background check on a for...

GetHuman-snestant's customer service issue with Capital One from May 2019

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-snestant's own words
I represent a federal government agency conducting a security background check on a former Capital One employee for a security clearance. I have a waiver from the former employee* who do I contact to verify employment, etc. ?
GetHuman-snestant did not yet indicate what Capital One should do to make this right.
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Capital One

Customer service issue
Reported by GetHuman-snestant
May 24th, 2019 - a mon ago
I have an issue with Capital One too
Not resolved
Seen by 3 customers so far
Similar issue to 7283 others
0 customers following this
Timeline
GetHuman-snestant started working on this issue
May 24th 6:37pm