I deposited a large check in my Capital One *** account. Capital One froze my account w...

GetHuman1664746's customer service issue with Capital One from December 2018

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The issue in GetHuman1664746's own words
I deposited a large check in my Capital One *** account. Capital One froze my account with no notice to me. I had written a person a check and it was returned to them NSF. I called Capital One they said I need to let them know when the business that issued the check will be open and they will call them to verify the check. My entire account was frozen, not just the check amount. Now I have to call Capital One and wait ten minutes to talk to someone and tell them the business is open and please call them. This is ridiculous. I got no explanation from the customer service person - only the party line. I am very doubtful I will ever hear from Capital One.
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Capital One

Customer service issue
Reported by GetHuman1664746
Dec 1st, 2018 - a yr ago
I have an issue with Capital One too
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Seen by 71 customers so far
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GetHuman1664746 started working on this issue
Dec 1st, 2018 12:06am