CNN Customer Service Issues

Archive 8

The following are issues that customers reported to GetHuman about CNN customer service, archive #8. It includes a selection of 20 issue(s) reported October 28, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I used to trust our news channel as a reliable source, but recent events have changed my opinion. With the upcoming election, the lack of coverage on the Biden Family corruption is alarming. It raises concerns about what other important news may be ignored. My belief in CNN's impartial reporting has been shattered. Despite their coverage of the debunked Russian story involving Trump, they are avoiding the Biden corruption allegations. This bias is pushing me and my family to switch to watching Fox News Network. They are addressing the Biden case and letting viewers make their own judgments. We will be urging our friends and family to do the same. The censorship of crucial information is unacceptable.
Reported by GetHuman5410717 on mercoledì 28 ottobre 2020 14:01
As a veteran in the vaccine industry for three decades, I suggest additional steps to combat the rise in coronavirus cases. Firstly, regarding masks, they are vital in various industries to prevent the transfer of microorganisms. Masks should be handled by the straps, avoiding touching the surface, keeping track of which side faces outwards, and ensuring it covers the mouth and nose properly. Cloth masks can be washed with detergent while N95 equivalents can be disinfected using heat or steam. Remember to discard N95 masks after 10-20 rounds of disinfection. Proper handwashing and sanitizing techniques involve rubbing hands for at least 20 seconds, reaching between fingers and knuckles. The virus can linger on surfaces and in the air, so it's crucial to decontaminate clothes and exposed skin after potential exposure. Avoiding large crowds is advisable, but if necessary, quarantine and test family members before gathering. Lastly, sanitize surfaces and items regularly, especially those that may have been exposed. These practices are essential in curbing the spread of the virus. Stay safe and informed. Dr. Tim Miller.
Reported by GetHuman-timjoph on venerdì 30 ottobre 2020 16:05
CNN has been dubbed the Clinton News Network for 8 years and then Obama News Network for another 8 years. How much longer do you think the rest of us will continue to believe your biased reporting? You have let down the American people. Your credibility is in shambles. Would journalists like Walter Cronkite or Huntley/Brinkley work for you? They represented real news, not propaganda. While you might not face consequences now, there will come a time when you will have to answer for your actions to a higher authority.
Reported by GetHuman-merriwoo on sabato 31 ottobre 2020 10:49
Dear Dr. Gupta, I am writing to bring to your attention an article on the CNN website titled "The 'dose' of coronavirus a person gets may determine how sick they get; masks could help," which contains inaccurate information presented by Dr. Ghandi. The concept proposed lacks scientific evidence and has not been supported by credible sources such as the New England Journal of Science. I recommend verifying the information with virologists like Dr. Michael Osterholm at CIDRAP – Center for Infectious Diseases Research and Policy, University of Minnesota, who has provided valuable insights on the effectiveness of face masks in reducing the spread of COVID-19. It is crucial to address misinformation and ensure accurate information is shared with the public to prevent any risks. Thank you for your dedication to promoting scientific understanding. Regards, Chris Lipowski Healthcare Occupational Health and Safety Professional
Reported by GetHuman5429748 on martedì 3 novembre 2020 17:03
I have a concern about Anderson Cooper. I used to admire his intelligence and compassion, but I lost respect for him when he referred to the President as a fat turtle. It's disappointing considering that almost half the country supported the President. I believe President Trump was a good leader until the Covid outbreak, especially when compared to how the Obama Administration handled H1N1. It's concerning to see young people partying across the country without regard for spreading the virus. The lack of media coverage on this issue is frustrating. The bias in the media towards the Democratic Party is alarming. Anderson and CNN, this behavior is disappointing.
Reported by GetHuman5444484 on domenica 8 novembre 2020 21:02
Dear Sir/Madam, I am writing to alert you to a significant issue regarding my experience with a fraudulent dating website. I have enlisted the help of a private investigator, a former Interpol UK agent. Through his investigation, it was determined that I am a target of a large multinational criminal group operating in Africa, Asia, and the USA. The illegally obtained funds are believed to be directed to the UAE. The investigator has uncovered the tactics used by the syndicate to evade law enforcement detection. There are plans for a coordinated law enforcement action to apprehend suspects and freeze bank accounts. I am reaching out to your esteemed media outlet as I require an international attorney to assist in the recovery of my assets. Your prompt legal assistance is crucial in this matter. I kindly request your immediate attention to this pressing issue. Thank you for considering my story. Sincerely, Angel
Reported by GetHuman5449268 on martedì 10 novembre 2020 10:11
Is there anything else happening in the world apart from the ongoing coverage of the election dispute between Trump and Biden or the pandemic? I am seeking sources of news that are not solely focused on these topics. Are there updates on what's happening in Afghanistan? I am also curious about information on local efforts to assist the homeless during the upcoming holidays. What's the latest in travel, weather, local news, and education, particularly with the success of distance learning? It feels like all the attention is on politics, but there must be other important news out there. Regardless of the election outcome, Trump is still the current president, and life in our country goes on without waiting for a concession to Biden.
Reported by GetHuman5451903 on mercoledì 11 novembre 2020 01:02
I am surprised to see news outlets announcing Biden as President and then promoting him. I occasionally watch CNN, but I am hesitant about the information being shared. I have doubts about CNN's credibility and will no longer tune in. My dissatisfaction may not matter much to you, but I believe in speaking up when I am not pleased. Many others might silently react by changing the channel. As Teddy Roosevelt once said, "Nobody cares about how much you know until they know how much you care." The biased coverage for Biden in this election by major news networks is appalling. The automated voice system didn't recognize the Customer Service number, which may be challenging for elderly individuals. It reflects poorly on CNN's consideration for its audience. Please refrain from sending an automated reply, as I am not interested. Best regards, T.
Reported by GetHuman5453059 on mercoledì 11 novembre 2020 14:15
I participated in voting for CNN Heroes without submitting a video myself. I prefer to leave that to others more comfortable on camera. I wanted to share my thoughts on CNN and my chosen hero. As a nurse with 40 years of experience, I plan to volunteer at a quarantine hotel or vaccine distribution center despite being at high risk for Covid-19. I believe in giving back and staying informed through news channels like CNN. The recent events and losses due to pandemics and tragedies have heightened my desire to serve my community. I recall a childhood experience where a black man saved me from drowning, teaching me that helping others transcends any differences. This lesson shaped my career as a nurse in diverse environments like Manhattan, where I embraced caring for all. The current societal turmoil motivates me to contribute towards positive change. I've found solace in following various news anchors, especially Chris Cuomo, Don Lemmon, and Anderson Cooper. Their blend of news delivery and personal insight resonates with me. My chosen hero is the brave young man who rescued a police officer amidst a hostile crowd. His courage in a tense situation is truly admirable. While all heroes are commendable, his act stands out for defying group mentality. I appreciate the platform to express my thoughts.
Reported by GetHuman-smcohen on sabato 14 novembre 2020 22:17
Hi Everyone, I recently retired after 40 years in local TV NEWS and have been enjoying the coverage by CNN. I am curious about the vaccine coverage and its reported 95% effectiveness. I understand that 8 people who received the vaccine got Covid, while over [redacted],[redacted] did not, resulting in the 95% efficacy rate. However, my concern is whether the vaccine truly protected the majority of participants or if they have simply been fortunate not to contract the disease like others. I am seeking clarification on this topic, as I believe there may be some missing information or nuances I have overlooked in understanding the science behind it. Is there an online segment available that can shed light on this for me? Thank you for any assistance you can provide. Tim K. Rochester, NY
Reported by GetHuman5473443 on mercoledì 18 novembre 2020 13:51
It is vital for major media outlets like CNN to ensure their reporters wear face coverings consistently, even when they are not in close contact with others. By promoting this practice, the audience can become accustomed to seeing masks as a necessary safety measure. Building familiarity through repetition is crucial during this ongoing pandemic, helping the public understand that wearing masks is not about impeding personal freedoms but about prioritizing individual and community health. For instance, CNN correspondent, N. Watt, tends to swiftly remove his mask while on camera, despite being able to speak clearly with it on like his colleagues. Setting a consistent example in the media can assist in normalizing mask-wearing and emphasizing its importance as a public health measure rather than a political statement. Let's spread awareness on this issue. Thank you.
Reported by GetHuman-jwsargw on giovedì 19 novembre 2020 21:03
CNN's Brianna Keilar, this person is one of the many individuals seeking stardom, with very little experience. Please be informed that we do not need her opinion. After enduring over four years of lies, false accusations, propaganda, and fabricated stories, how can the American people trust what politicians, especially Democrats, and the media, are suddenly saying is the truth? CNN, I used to watch you every day, and now, like hundreds of millions of Americans, I see you as total fools. Shame on you. Although you may have succeeded in the short term, in the long run, the Trump administration will return even stronger. There should be a law against your lies and propaganda, as you are dragging this country into a complete dark hole. Shame on you.
Reported by GetHuman5490195 on martedì 24 novembre 2020 15:42
As a California Aesthetician, I returned to work briefly after staying at home since March. My latest client, a new one, shocked me during our session by denying the existence of COVID-19 and claiming that the vaccine's purpose is to implant tracking devices. She mentioned getting her information from a website called questioncovid.com and stressed the importance of researching thoroughly while keeping an open mind. I believe it's essential to address such misinformation. Please escalate this matter to the relevant authorities for further investigation. Thank you. -Kylie Delamore
Reported by GetHuman5510957 on martedì 1 dicembre 2020 20:02
I wanted to express my admiration for news correspondent Brianna Keilar. I have recently started watching her broadcasts and find her very informative. She presents the facts clearly and her demeanor sheds light on the absurdities in Washington D.C. Thank you for your professionalism and honesty in reporting to the citizens of the U.S.A. and the world. Despite being 77 years old and happily married for 55 years, I must say you are also pleasant to look at.
Reported by GetHuman5511180 on martedì 1 dicembre 2020 21:00
Dear CNN team, I have learned about the hearings in Pennsylvania and Arizona regarding the [redacted] presidential election involving regular citizens. The reported details are troubling. We, as American citizens, deserve the truth and rely on journalists like you to deliver it so we can make informed decisions. It's not the AP's responsibility to declare election results prematurely, as it can mislead and divide people. Until the legal processes are complete, Mr. Biden should not be referred to as president-elect. Please review your reporting for accuracy, impartiality, and whether it encourages independent thinking or dictates opinions. Thank you for your dedication to honesty and accuracy.
Reported by GetHuman5513212 on mercoledì 2 dicembre 2020 13:55
Why is the FDA panel waiting a week to approve the Pfizer vaccine and another two weeks for the Moderna vaccine when so many are dying daily and healthcare workers are exhausted, with ICU beds running out? This is a critical situation that requires urgent action. The FDA's delay is disappointing, given the circumstances. The lack of urgency from both the FDA and the President is worrying, especially as the healthcare system is under immense pressure. I fear the consequences if ICU beds become scarce, and infected individuals are left without proper care. This situation demands immediate attention from our authorities.
Reported by GetHuman5518764 on giovedì 3 dicembre 2020 20:42
Hello, I would like to address a concern I have. I purchased an over-the-counter eye care product for fast relief for sensitive eyes. Unfortunately, within 6 days, I experienced vision loss in my left eye, prompting me to visit the hospital for an examination. I am seeking assistance with this issue and would like the product to be investigated promptly. I am willing to provide all necessary information, including proof of purchase, photos, and the medications prescribed for my condition. As a wife, mother, and grandmother, along with being self-employed in Barbados, this situation is truly distressing. Please contact me at [redacted] for further details. Thank you.
Reported by GetHuman5528116 on domenica 6 dicembre 2020 22:01
In order to effectively combat the virus, it's crucial that we prioritize the use of appropriate masks. Scarves and cloth masks are not sufficient in this fight. Many individuals, especially those who are less fortunate, are unable to access the right kind of masks. This critical issue has not been adequately acknowledged. It is imperative that we distribute the proper masks to all, regardless of socioeconomic status or level of education. Education on proper mask usage is also essential. Teams should be dispatched to rural areas, cities, and other regions to ensure widespread coverage. Drawing from my background in microbiology and my 14 years of experience in the ICU, I can attest to the importance of addressing this issue. Invisible threats can be lethal. Let's take the necessary steps to protect ourselves and others. Your attention to this matter is greatly appreciated.
Reported by GetHuman5528184 on domenica 6 dicembre 2020 22:37
Complaint Letter Dear Sheriff Conner, I am Ralph L. Watts, a graduate from The Georgia Police Academy in Forsyth, GA, in December [redacted], with only 42% of the graduates. Our training stressed officers respecting citizens' rights. On July 5, [redacted], around 9 am, I was on US1 South near the Karate building making a call to my family in Jacksonville, FL, since my phone doesn't get a signal in Folkston. I've been making calls there for about twenty years. While talking to a friend, I noticed a car across the road pulling out of a wooded area and stopping to observe me. Shortly after, a patrol car arrived and parked in the road. The officer spoke with someone in the car for a few minutes before they left. The Patrol Officer then approached me, claiming the lady who owned the property across the road reported my presence. This encounter left me shocked as a trained officer should know the law and recognize civil rights violations. This person made false accusations, and I believe if I were white, this situation wouldn't have occurred. Her actions were racially motivated and a violation of my civil rights. Such behavior must be addressed to maintain professionalism and uphold the law. Law enforcement should be well-trained and informed about laws to prevent such incidents. Officers need to understand the importance of respecting civil rights and preventing discrimination. It's crucial to hold individuals accountable for violations to maintain public trust in law enforcement. Sheriff Conner, addressing these issues can help prevent similar incidents in the future.
Reported by GetHuman-ralphwat on giovedì 10 dicembre 2020 00:46
I am an 87-year-old Social Security recipient hoping for another Economic Stimulus Payment of $[redacted] in a new Economic Stimulus Bill. The current bill proposed by the 'Problem Solvers Caucus' is worth $[redacted] billion and excludes this payment. It's important to note that only about $[redacted] billion is new money, with $[redacted] billion left over from a previous bill. Adding the $[redacted] billion needed for the payment would bring the total just above $1.2 trillion, significantly less than previous relief acts. It's crucial for news outlets to highlight this and for viewers to contact their Senators to push for the inclusion of the payment in the bill. Additionally, bringing attention to the stance of the Georgia Republican Senators, Loeffler and Perdue, against the payment could impact the upcoming runoff election. Their opposition could sway voters and potentially give President-Elect Joe Biden control of the Senate.
Reported by GetHuman-izateco on giovedì 10 dicembre 2020 08:18

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