Unknown charge on app. Want these charges removed as soon as possible

GetHuman2816229's customer service issue with Burger King from April 2019

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The issue in GetHuman2816229's own words
The problem: Unknown charge on app. Want these charges removed as soon as possible
GetHuman2816229 did not yet indicate what Burger King should do to make this right.
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Burger King

Customer service issue
Reported by GetHuman2816229
Apr 26th, 2019 - 6 mons ago
I have an issue with Burger King too
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Seen by 2 customers so far
Similar issue to 371 others
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Timeline
GetHuman2816229 started working on this issue
Apr 26th 6:35pm