I am at Burger king in Atlanta ga. The number on the front is ****. I went through the...
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The issue in GetHuman-mydoctor's own words
I am at Burger king in Atlanta ga. The number on the front is ****. I went through the driver thru and after *** minutes of waiting with no communication from the staff, I finally got my food. I asked if there would be a discount and the young lady at the window said no. I asked for the manager and she offer to make my small fry a medium. She still offered no apology until i told her how long i waited. She then informed me that the car in front of me had a large order which was a lie. I saw the car in front of me pull off into a parking spot and got out very upset. She walked out with one regular size bag and a small bag which was not a large order. Keep in mind, I'm viewing this from the drive thru of which i was STILL sitting in. When i asked for a receipt, I was told that they were not giving out receipts. I need all of my receipts for business purposes. I am thoroughly unhappy with my experience and would like to give you a receipt number but if you pull the footage from ******** between *:**pm til around *:**, you would be able to see. My food was also cold by the time I got it but i can't get a refund without a receipt. Please let me know how Burger King plans to rectify this. I order a veggie burger meal with the frozen coke. This location in particular needs to retrain the staff from management on down because they handled the ordeal horribly and is giving the brand a bad name. **** poor communication, **** poor customer service and **** poor food preparation. I need a receipt as well. Please know that my frustration is not geared towards the person reading this but it is specifically directed towards the staff on duty at Burger King across from Greenbriar mall in Atlanta, GA.
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