The add-on (todo Mexico) for calling Canada does not work on all our phones

GetHuman-elimhil's customer service issue with Boost Mobile from May 2019

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The issue in GetHuman-elimhil's own words
The problem: The add-on (todo Mexico) for calling Canada does not work on all our phones
GetHuman-elimhil did not yet indicate what Boost Mobile should do to make this right.
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Boost Mobile

Customer service issue
Reported by GetHuman-elimhil
May 25th, 2019 - 5 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 23197 others
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Timeline
GetHuman-elimhil started working on this issue
May 25th 11:02pm