I stayed at Chester luxury apartment ******** * nights and was disgusted How I the cust...

GetHuman7859063's अक्टूबर २०२२ से Booking.com ग्राहक सेवा जारी

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बुकिंग पर नाम, बुकिंग संदर्भ और 4 अंकों का पिन
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I stayed at Chester luxury apartment ******** * nights and was disgusted How I the customer has been treated by booking.com & indeed the host of this property: ********** pin : *****You can see by my records I am a regular customer to booking.com and this stay was as bad of experience iv ever had . The host classless this property as a luxury apartment it is not !!! It is tired dirty and not a lot going for it ? *On my stay this property was not cleaned it was dirty broken items like blinds coffee table ripped wall paper no tea coffee sugar no tea cloth no tea towel no cleaning products old food stains on table we’re you eat at stained rugs stained settee ! Which you sit on and we’re late getting into property because so called cleaners were rushing to clean property! But wasn’t cleaned at all ? I have sent photo evidence of this now several times to booking.com and the host ! But no response what so ever ! The host agreed to pay me a refund but nothing has arrived in my bank and he now will not answer my calls texts or emails as you booking.com are now doing so !!! *I would like a full refund asap please and this matter resolving as this has now caused me alarm and stress over this whole situation dealing with the host and your selfs *Kind regards * Mr Brian Russell

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ग्राहक सेवा मुद्दा
Reported by GetHuman7859063
अक्टू. ५, २०२२ - २ महीने पहले
Not resolved
अब तक 2 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 440 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman7859063 ने इस मुद्दे पर काम करना शुरू कर दिया
अक्टू. ५ ९:५४सुबह