This is my third time responding &telling you what happened. I signed up for Birchbox i...
GetHuman-rogt's customer service issue with Birchbox from May 2019
Help with my Birchbox issue
First: share to improve GetHuman-rogt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rogt's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rogt will want to follow the link below to head to their help center. We will check on GetHuman-rogt later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rogt may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman-rogt's own words
This is my third time responding &telling you what happened. I signed up for Birchbox in April, it says it was delivered, I never received it. So I guess I’m asking for my April birch box that I paid for to be re-delivered. I just got an email telling me that they would not ask me again if my issue was resolved, it has not been resolved. I keep getting that message in my email, and that’s it.
GetHuman-rogt did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-rogt fixed the problem
We are waiting for GetHuman-rogt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.