Having a problem redeeming my * month subscription gift card. I created an account, as...

GetHuman-jakidsmi's customer service issue with Birchbox from April 2019

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The issue in GetHuman-jakidsmi's own words
Having a problem redeeming my * month subscription gift card. I created an account, as yet not activated, because I received a gift card. When I enter the code and log into my account, I get a message saying I already have a subscription and to contact support@birchbox with the code
GetHuman-jakidsmi did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman-jakidsmi
Apr 5th, 2019 - 7 mos ago
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Timeline
GetHuman-jakidsmi started working on this issue
Apr 5th 4:02pm