Wish to cancel my birchbox subscription.

GetHuman2015150's customer service issue with Birchbox from January 2019

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Help with my Birchbox issue
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GetHuman2015150's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2015150 will want to follow the link below to head to their help center. We will check on GetHuman2015150 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2015150 may need:
Name, Order number, Billing address, and Email address on the account
Top Tip from another customer
If you are looking to cancel or change the account you have, the best option is to call in. While on the phone be sure you have all the account information in front of you.
The issue in GetHuman2015150's own words
The problem: Wish to cancel my birchbox subscription.
GetHuman2015150 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman2015150 fixed the problem
We are waiting for GetHuman2015150 to fix the problem and share the solution with the rest of us customers.
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Birchbox

Customer service issue
Reported by GetHuman2015150
Jan 22nd, 2019 - 6 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 4 customers so far
Similar issue to 3959 others
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Timeline
GetHuman2015150 started working on this issue
Jan 22nd 3:30pm