I want to order monthly Birchbox for gifts but in the past, the recipient got boxes but...

GetHuman1733038's customer service issue with Birchbox from December 2018

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The issue in GetHuman1733038's own words
I want to order monthly Birchbox for gifts but in the past, the recipient got boxes but when I try to order online it looks like they just have gift cards. I would like to order boxes for people not give them a gift card.
GetHuman1733038 did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman1733038
Dec 11th, 2018 - a yr ago
I have an issue with Birchbox too
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Seen by 3 customers so far
Similar issue to 3210 others
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Timeline
GetHuman1733038 started working on this issue
Dec 11th, 2018 12:38am