Apparently the email about the monitor was not received. Last Saturday a freind and I w...
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The issue in GetHuman-skugel's own words
Apparently the email about the monitor was not received. Last Saturday a freind and I went on the bus to Norridge to purchase a monitor. We had the information we needed including the model number and name of the computer. An associate helped us. He indicaed there were only two monitors that were compatible. One was chosen and purchased. When we returned my freind put together what was needed to put together with no information in English, which was not good. Anyway, she connected the monitor. I was able to send one email.*Then the screen said, HMDI not connected and underneath VGA not connected. She contacted someone who knows about computers and monitors who talked her throught it, but is is still not working. The old monitor is what is being used, as I type this, but it won't last much longer.*Also, I really do very little on line and I would appreciate a physical copy of the protection plan without having to log in and deal with passwords. I am not a tech person and I am uncomfortable with that. *Please advise
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