Order* ****-****-******LG Washing Machine * Dryer*Bought the appliance on ****.*The fir...

GetHuman-jfbarcin's customer service issue with Best Buy from June 2019

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The issue in GetHuman-jfbarcin's own words
Order* ****-****-******LG Washing Machine * Dryer*Bought the appliance on ****.*The first delivery came **** BUT without the Stacking Kit, thus could not install. Lost my *st day of vacation.**nd delivery - they have the stacking kit but forgot to deliver the * appliances. Lost my *nd day of vacation.**rd delivery TODAY June **. They have the washer-dryer appliances BUT forgot the stacking kit. Lost my *rd vacation day?*To placate me on the *st delivery mishap, i was promised heaven and earth for the fix even with a BIG surprise GIFT?*What is wrong with your customer service department???? Why cant you execute a simple delivery and install of a typical appliance (washer-dryer) set-up???*With the * strikes and my dried up patience, you leave me with the following options:**. Cancel the order altogether and get a full refund, may even file a complaint with BBB or sue to recover my lost vacation days... AND**. Cut up my Best Buy Rewards and Credit Card and COMPLETELY FORGET about Best Buy as an alternative to AMAZON or others.*Your URGENCY in resolving this issue is what will determine my future relationship with you guys.*It is up to you NOW.
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Best Buy

Customer service issue
Reported by GetHuman-jfbarcin
Jun 14th, 2019 - 4 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 4 customers so far
Similar issue to 11331 others
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Timeline
GetHuman-jfbarcin started working on this issue
Jun 14th 7:07pm
GetHuman-jfbarcin indicated the issue is not fixed yet.
Jun 16th 12:46pm