Lock out my mobile app. Wont let me sign in saying account number ain't right

GetHuman2981228's customer service issue with Bank of America from May 2019

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman2981228's own words
The problem: Lock out my mobile app. Wont let me sign in saying account number ain't right
GetHuman2981228 did not yet indicate what Bank of America should do to make this right.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

Bank of America

Customer service issue
Reported by GetHuman2981228
May 25th, 2019 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 6 customers so far
Similar issue to 15071 others
0 customers following this
Timeline
GetHuman2981228 started working on this issue
May 25th 6:17pm