recieved an email from bank of america payment notification. **You sent a payment of...

GetHuman1110937's customer service issue with Bank of America from September 2018

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The issue in GetHuman1110937's own words
recieved an email from bank of america payment notification. **You sent a payment of $****.** to Joseph Davis.*Type: ELEC Draft (ACH)**for details of recent payments made to you, please see the attached payment remittance advice.**We do not have a BoA card or Account.**Think this is scam. Can you clarify?
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Bank of America

Customer service issue
Reported by GetHuman1110937
Sep 8th, 2018 - a yr ago
I have an issue with Bank of America too
Fixed
Seen by 17 customers so far
Similar issue to 4760 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1110937 started working on this issue
Sep 8th, 2018 12:39am
GetHuman1110937 indicated the issue is not fixed yet.
Sep 9th, 2018 8:09pm
GetHuman1110937 indicated the issue is not fixed yet.
Sep 9th, 2018 8:12pm