I received a cashier's check from the Bank America in Red Hawk plaza, Temecula, CA. I d...

GetHuman-gsastry's customer service issue with Bank of America from July 2018

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The issue in GetHuman-gsastry's own words
I received a cashier's check from the Bank America in Red Hawk plaza, Temecula, CA. I deposited the check in my bank, but a week later the deposit was rejected due to the reason "unlocate account."**I'd like to know how to deposit the check, and why I'm unable to. **The number written at the bottom of the check is:******** ********* ************The check is from:*Grace Audio Technologies, Inc****** Remington Ave *B***Temecula, CA *****
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Bank of America

Customer service issue
Reported by GetHuman-gsastry
Jul 30th, 2018 - 10 mons ago
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-gsastry started working on this issue
Jul 30th, 2018 9:29pm
GetHuman-gsastry indicated the issue is not fixed yet.
Jul 31st, 2018 1:05am