I would like to give you feedback about my experience with your company today. It was...
GetHuman-lnhansen's दिसंबर २०२१ से Asurion दावे के मुद्दे के साथ समस्या
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The issue in GetHuman-lnhansen's own words
I would like to give you feedback about my experience with your company today. It was horrible. I was on the phone for * hr and ** minutes, to try to get a battery replaced on my phone. It was fully covered by the way. I went from claims, to ProTech, to claims, to hold, to ProTech, to claims, to a different person in claims and back to ProTech. According to the last person I worked with, who was actually helpful, the problem was that only ProTech people in my state were authorized to initiate the claim. Regardless of the reason, I will NEVER recommend Asurion to anyone. And while all of the * people that I talked were pleasant, none but the last was able to actually help. And all * tried to sell me more insurance. Gee, can you imagine how that went over?? Maybe you could try providing customer service for the insurance I already have
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