I dropped my phone. The face hit the ground. The screen is broken. Called for a replace...

GetHuman6638778's Assurance Wireless से {1} डिवाइस समर्थन समस्या

मेरी Assurance Wireless समस्या के साथ मदद करें
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खाते पर नाम, फोन नंबर, बिलिंग पता, और एसएसएन के अंतिम 4
The issue in GetHuman6638778's own words
I dropped my phone. The face hit the ground. The screen is broken. Called for a replacement phone. The lady told me that I'd have to pay $** for it. These are free phones, how can you charge money for them? Then I opened a letter from Assurance Wireless. In it it says that you will provide me with a replacement phone if the phone is broken "at no cost to you.".* Since I don't have $** to pay for a free phone, I've had to go to other companies and get screwed over. The phone I have now doesn't even work and with the network it claims to be on. I cant make or receive calls or texts or emails or go on the internet. I have to be on a wifi network to do anything.* I think my phone* was ***-***-**** Brandon Hall. * I would like my account to continue with the replacement phone or a new account. A.S.A.P. because I'm without a phone that works when a replacement should have been sent when I requested it, and I would have the working phone that I am supposed to. I can't access my email accounts because they all have *-step verrification that requires text access for the listed phone numbers. I can't really communicate.

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Assurance Wireless

डिवाइस समर्थन समस्या
Reported by GetHuman6638778
सित. २५, २०२१ - एक महीने पहले
Not resolved
अब तक 3 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 2767 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman6638778 ने इस मुद्दे पर काम करना शुरू कर दिया
सित. २५ १:५२रात