I dropped my phone. The face hit the ground. The screen is broken. Called for a replace...

GetHuman6638778's Assurance Wireless से {1} डिवाइस समर्थन समस्या

मेरी Assurance Wireless समस्या के साथ मदद करें
First: share to improve GetHuman6638778's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6638778 may need:
खाते पर नाम, फोन नंबर, बिलिंग पता, और एसएसएन के अंतिम 4
The issue in GetHuman6638778's own words
I dropped my phone. The face hit the ground. The screen is broken. Called for a replacement phone. The lady told me that I'd have to pay $** for it. These are free phones, how can you charge money for them? Then I opened a letter from Assurance Wireless. In it it says that you will provide me with a replacement phone if the phone is broken "at no cost to you.".* Since I don't have $** to pay for a free phone, I've had to go to other companies and get screwed over. The phone I have now doesn't even work and with the network it claims to be on. I cant make or receive calls or texts or emails or go on the internet. I have to be on a wifi network to do anything.* I think my phone* was ***-***-**** Brandon Hall. * I would like my account to continue with the replacement phone or a new account. A.S.A.P. because I'm without a phone that works when a replacement should have been sent when I requested it, and I would have the working phone that I am supposed to. I can't access my email accounts because they all have *-step verrification that requires text access for the listed phone numbers. I can't really communicate.

GetHuman6638778 did not yet indicate what Assurance Wireless should do to make this right.

How GetHuman6638778 fixed the problem

We are waiting for GetHuman6638778 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Assurance Wireless समस्याएँ भी हैं?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Assurance Wireless

डिवाइस समर्थन समस्या
Reported by GetHuman6638778
सित. २५, २०२१ - एक महीने पहले
Not resolved
अब तक 3 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 2767 अन्य के लिए
0 इसके बाद ग्राहक


GetHuman6638778 ने इस मुद्दे पर काम करना शुरू कर दिया
सित. २५ १:५२रात