My phone has no bars and no service. It continues searching. It's a lifeline prepaid...

GetHuman-andraymo's customer service issue with Assurance Wireless from May 2019

Help with my Assurance Wireless issue
The issue in GetHuman-andraymo's own words
My phone has no bars and no service. It continues searching. It's a lifeline prepaid so it's not for non payment.
GetHuman-andraymo did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman-andraymo fixed the problem
I found out the service is being upgraded and would be down for a while.
Please help with my Assurance Wireless issue
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Assurance Wireless

Customer service issue
Reported by GetHuman-andraymo
May 16th, 2019 - a mon ago
I have an issue with Assurance Wireless too
Fixed
GetHuman-andraymo shared how to fix
Seen by 5 customers so far
Similar issue to 7023 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman-andraymo started working on this issue
May 16th 2:19am
GetHuman-andraymo confirmed the issue is fixed. Hooray!
May 16th 6:25am