Does Assurance provide free cell phones and service to Texan seniors?

GetHuman-jcrew's customer service issue with Assurance Wireless from April 2019

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The issue in GetHuman-jcrew's own words
The problem: Does Assurance provide free cell phones and service to Texan seniors?
GetHuman-jcrew did not yet indicate what Assurance Wireless should do to make this right.
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Assurance Wireless

Customer service issue
Reported by GetHuman-jcrew
Apr 25th, 2019 - 5 mons ago
I have an issue with Assurance Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 6704 others
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Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman-jcrew started working on this issue
Apr 25th 8:01pm
GetHuman-jcrew indicated the issue is not fixed yet.
May 1st 2:11pm