Phone froze ANS stuck on the assurance wireless page

GetHuman945276's customer service issue with Assurance Wireless from March 2019

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The issue in GetHuman945276's own words
The problem: Phone froze ANS stuck on the assurance wireless page
GetHuman945276 did not yet indicate what Assurance Wireless should do to make this right.
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How Do I Activate My Assurance Wireless Phone and Plan?What Do I Do If My Assurance Wireless Phone Was Lost or Stolen?
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Assurance Wireless

Customer service issue
Reported by GetHuman945276
Mar 24th, 2019 - 8 mos ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 20 customers so far
Similar issue to 6050 others
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GetHuman945276 started working on this issue
Mar 24th 8:31pm