I bought an audiobook on the Apple books app a few weeks ago and the book that was read...

GetHuman335823's customer service issue with Apple from May 2019

Help with my Apple issue
First: share to improve GetHuman335823's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman335823 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman335823's own words
I bought an audiobook on the Apple books app a few weeks ago and the book that was read was not the book I purchased. I got a refund. *Today I bought the same book hoping that it was a glitch the first time, and it was the same problem. *I paid for the book but when I went to request a refund, it didn’t show the new purchase so I couldn’t request a refund. *Apple should know that when someone purchased Ron Currie’s Everything Matters, the book that’s read is Clive Cussler’s Lost City. *I would like my purchase refunded. And for the author’s sake and those that wish to hear the book Apple must fix this problem. *I will let Ron Currie know about this problem. *Mike McGuill***********
GetHuman335823 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman335823 fixed the problem
We are waiting for GetHuman335823 to fix the problem and share the solution with the rest of us customers.
Please help with my Apple issue
Do you have a customer issue as well?
We can help you get Apple's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Apple issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है


Customer service issue
Reported by GetHuman335823
May 22nd, 2019 - 5 mons ago
I have an issue with Apple too
Not resolved
Seen by 4 customers so far
Similar issue to 4876 others
0 customers following this
GetHuman335823 started working on this issue
May 22nd 9:23pm