Purchased a refurbished iPhone * from Apple on *******. Phone arrived Wed ****, home bu...

GetHuman-mgmyers's customer service issue with Apple from February 2019

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The issue in GetHuman-mgmyers's own words
Purchased a refurbished iPhone * from Apple on *******. Phone arrived Wed ****, home button stopped working next day ****. Took to Apple store, said has water damage and blamed us for causing it - refused to exchange or do anything for us
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Apple

Customer service issue
Reported by GetHuman-mgmyers
Feb 4th, 2019 - 3 mons ago
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Timeline
GetHuman-mgmyers started working on this issue
Feb 4th 4:53pm