I'm asked to update Apple ID settings. It has me enter my apple ID password. Then ask...
GetHuman685293's customer service issue with Apple from May 2018
Help with my Apple issue
First: share to improve GetHuman685293's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman685293 got the right customer help using our suggestion.
Before contacting them, items GetHuman685293 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman685293's own words
I'm asked to update Apple ID settings. It has me enter my apple ID password. Then ask me to go to one of my other devices signed in to icloud to approve this iphone. I don't know how to do that, or I can't. I hit "can't approve this iphone", it then asks me to "Reset Encrypted Data", I am afraid to do that, do not know what it means, or what happens. Please help me. Thanks
GetHuman685293 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman685293 fixed the problem
We are waiting for GetHuman685293 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.